FPSE employees and local elected officials successfully defend the integrity of collective agreements. Local stewards handle most complaints in the initial phase. Where complaints cannot be resolved at the outset, FPSE staff representatives work with Aboriginal people until arbitration if necessary. The FPSE regularly provides training on aboriginal labour relations, and the Contract Management Review Committee (CARC) regularly brings together chief stewards to coordinate and learn how to best protect the rights of collective agreements. A collective agreement is a negotiated contract between the employer and the union that sets the wages and working conditions for all workers covered by the agreement. The agreement provides for an appeal procedure in case the employer does not comply with the terms of the agreement. Current collective agreements can be found on the website of the Association of Post-Secondary Employers. For more information on how Aboriginal people can access FPSE services, please see the Policy and Procedures Manual. It describes the FPSE`s procedures for access to contract management services and the policy of providing legal services to local residents. Detached workers are covered by the terms and conditions of sale. Current employees can register with DC Connect for more information. The faculty and support staff of Douglas College are represented by the Douglas College Faculty Association (DCFA) and the British Columbia Government and Service Employees` Union (BCGEU).